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Hotel · Krakow · Lesser Poland

Hotel Indigo Krakow - Old Town By Ihg

A 4-star hotel near Galeria Krakowska and the train station, with free Wi-Fi and fitness classes.

  • 5-minute walk to Galeria Krakowska
  • Free Wi-Fi throughout the property
  • Fitness classes available on site
8.9 Great 731 reviews Booking.com 8.9 · 731 reviews

About

Hotel Indigo Krakow - Old Town By Ihg

Hotel Indigo Krakow - Old Town, An IHG Hotel, sits on Filipa 18, within a 5-minute stroll of Galeria Krakowska and close to a train station. The 4-star property offers a fitness centre and a range of recreational opportunities, with free Wi-Fi throughout.

Rooms are designed for comfort, with options like Premium King Rooms and a One-Bedroom King Suite. Each includes a coffee machine, air conditioning, and heating; select rooms add a bathtub. On-site dining covers a restaurant, snack bar, and bar, plus in-room breakfast.

Guests rate the hotel 8.9 out of 10 based on 731 reviews, with location and dining both scoring 9. The hotel provides a 24-hour reception, express check-in/out, and valet parking. Pets are not allowed on the premises.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Excellent location — A 5-minute walk to Galeria Krakowska and close to a train station, ideal for exploring. Reviews praise short walks to the Old Town and main square.
  • Highly rated dining — The on-site restaurant gets consistent praise for breakfast variety, including unique Polish dishes, and a range of options for families.
  • Spacious, stylish rooms — Guests highlight comfortable, spacious rooms with modern decor and high ceilings. Premium rooms and the suite include bathtubs.

Worth weighing

3 to weigh
  • Limited parking — Parking is available but paid, as noted in a review. Valet parking is also offered for an additional cost.
  • No pets allowed — The hotel policy explicitly prohibits pets, so you'll need to make alternative arrangements if traveling with an animal.
  • Check-in window ends late night — Check-in is from 15:00 to 23:59, so arrivals after midnight may need to coordinate ahead despite the 24-hour reception.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premium Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Premium King Room City View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Standard Queen Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

One-Bedroom King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Standard Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Premium Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Standard King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Air conditioning

Premium King Room Disability Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining

  • Restaurant
  • Snack bar
  • Bar/Lounge area
  • In-room breakfast
  • Special diet menus
  • Packed lunches
  • Children's menu
  • Dinner

Services

  • 24-hour reception
  • VIP check-in/out
  • Express check-in/out
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Wellness

  • Fitness centre
  • Sauna

Accessibility

  • Rooms/Facilities for disabled
  • Toilet for disabled
  • Bathroom for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.9
Great 731 reviews

Guest-rated 8.9/10 from 731 reviews

Booking.com · 8.9 · 731 reviews
Rooms and cleanliness8.0
Location9.0
Dining9.0
Price and service7.0
8.9Verified guest

“The hotel was spotless and luxurious, with staff going out of their way to help. The location felt perfect—a short walk to a 15th-century gateway, and the area was quiet.”

8.9Verified guest

“Service was solid, and the paid parking was a plus.”

8.9Verified guest

“Breakfast was amazing, with unique Polish dishes, and the rooms were comfortable and spacious.”

8.9Verified guest

“The hotel was beautiful and clean, in a fantastic location just a 5-minute walk to the main square. Breakfast had plenty of variety, and the cozy lobby was perfect for reading.”

8.9Verified guest

“The location couldn't be better—5 minutes to the Old City and next to a lively market with good local food. The room was spacious enough to unpack fully, which is rare for boutique hotels. Breakfast was delicious with customizable options for the family.”

8.9Verified guest

“The standard queen bed room had stylish decor and high ceilings. The on-site restaurant served a mouthwatering array of Polish dishes that highlighted local flavors.”

04 — Location

Getting around Krakow

The property sits in Krakow.

Old Town: A 5-minute walk to the main square and the Old City, where you'll find historic architecture, restaurants, and the famous market.

Galeria Krakowska: This shopping center is just a 5-minute stroll away, offering retail, dining, and easy access to the train station.

Train Station: Conveniently close to the hotel, making it easy to arrive and depart by rail or connect to other parts of the city.

Filipa 18, Krakow, Lesser Poland, Poland

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
121 rooms

06 — Questions

Frequently asked

What time are check-in and check-out at Hotel Indigo Krakow - Old Town?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, parking is available on site, but it is paid. Valet parking is also offered.

Are pets allowed at the hotel?

No pets are allowed at Hotel Indigo Krakow - Old Town.

Does the hotel offer airport shuttle service?

Yes, the hotel provides a paid airport shuttle service.

Is breakfast available on site?

Yes, the hotel has a restaurant with breakfast options, including in-room breakfast, and guests can also order packed lunches.

The bottom line

Hotel Indigo Krakow - Old Town delivers a reliable four-star experience with a location that's hard to beat for exploring the heart of Krakow. The dining and room comfort are standout points, though you'll want to budget for parking and skip the pets.

8.9Based on 731 guest reviews and an 8.9 rating

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